It prints black where it should print white or the printout is missing
lines. How can I make it print clearly?
I called Hewlett-Packard technical advice.
They suggested if you are having problems printing, start backing up on the
drivers. By that I mean use an earlier print driver. The base for almost all
the newer HP machines is the HP 4 L driver. Install it and see if it clears
up the problem. We have tested the software against all the HP 4, 5 and 1100
series as well as the 2 and the 1 and it works great. If you are having
problems installing a different print driver, just call or e-mail us and we
can lead you through this. It takes about 1-2 minutes to install an
additional print driver. You don't delete your old driver, just install
sometimes invert the colors. That is, it prints white text and black
everywhere else. Try loading a Postscript
driver to resolve this. This is usually the magic
driver that fixes almost any print related
problem. A PDF print driver will also do the job and
there are lots of free PDF print drivers on the internet. We can help you
find a PDF driver.
If you feel nervous
about adding a print driver or can't find a driver that will work well with
your printer, please call us. We have an arsenal of drivers at our disposal
and we have a lot of notes of old technical support issues. We can get you
setup with a printer driver that will work perfectly with our software.
Please do not hesitate to send us an e-mail (firstname.lastname@example.org) if you have questions, comments or if
you come across something that would contribute to this section.